Q1.Are you a manufacturer or a trading company ?

A: We are a professional manufacturer of test instruments. And we have our own subsidiary company for trading. All the import and export business will be handled by our own trading company.

Q2.Where is your factory located ? How can I visit there ?

A: Our factory is located in Hangzhou City, Zhejiang Province, about 1 hour by train from Shanghai.

Q3.What’s the price of your test instruments?

A: Please contact us via trademanager or email, we will send you detailed quotation.

Q4.How to support me if i don't know how to use it?
A: Free training within the warranty by tel and mail or skype. And we have professional operation manual and operation video. We also can let our technician to customer’s company to provide training and support if customer request.

Q5. If machines wearing parts need changing, what should we do?

A:We can offer the wearing parts all the time, and offer video to show how to change it.

Q6. What's the payment terms if we want to buy the machines?

A: L/C or 100%T/T.

· One year warranty period. Maintenance and replacing the damaged parts are free of charge in warranty period.

· Lifetime Maintenance.

· Professional operation training.

· Spare parts and wearing parts will be provided for a long time.

· Calibration instruction service.

· Provide sample test service and lab data sharing service.